Shipping and Return Policy

Shipping & Return Policy

Thank you for choosing TheHandyCreation for your scrunchie needs. Before placing an order, please read our shipping and return policy carefully.

Shipping:

  1. Domestic Shipping (India):
    • For all domestic orders within India, we charge a flat shipping fee of 50 INR per order.
    • We strive to process and ship your order within [insert processing time, e.g., 1-2 business days].
    • Once your order has been shipped, you will receive a confirmation email with tracking information.
    • Delivery times may vary depending on your location within India. Please allow for additional time during busy holiday seasons or unforeseen circumstances.
  2. International Shipping:
    • For all international orders, we charge a flat shipping fee of 5 USD per order.
    • We aim to process and ship your order within [insert processing time, e.g., 1-2 business days].
    • Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.
  3. Bulk Orders:
    • For bulk orders, shipping charges will be determined based on the size and weight of the order. Please contact our customer support team at [insert contact information] to discuss shipping options and associated costs for bulk orders.

Return and Exchange Policy:

  1. Returns and Exchanges Not Available:
    • We regret to inform you that we do not provide any return or exchange facilities for our products, including scrunchies, unless there is a defect or damage caused during shipping. All sales are final.
    • We ensure that our products are of high quality and carefully packaged to minimize the risk of damage during transit.

Payment:

  1. Razorpay:
    • We use Razorpay as our payment gateway, which allows you to make payments using various methods, including credit cards, debit cards, netbanking, wallets, and UPI payments.
    • During the checkout process, you will be redirected to Razorpay’s secure platform to complete your payment. Your payment information will be encrypted and securely processed by Razorpay.

Please note that by placing an order with TheHandyCreation, you acknowledge and agree to comply with our shipping and return policy outlined above. If you have any further questions or need assistance, please reach out to our customer support team at contact@thehandycreation.com.

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